Privacy

We keep this short, because there is not much to say.

What this website stores

This site sets one cookie, called wvr_lang. It remembers which of the three languages you chose so that you are not sent to the wrong one on your next visit. It contains nothing but a language code and expires after a year.

What this website does not do

There is no Google Analytics, no tracking pixel, no advertising network and no social media plugin. Fonts and images are served from this site's own server, so no data is sent to third parties when a page loads. That includes the film on the home page: what you see before you click is a still image from our own server.

The video on the home page

The short film about the resort is hosted on YouTube, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. We embed it as a two click solution: until you press play, nothing at all is requested from YouTube or Google, and no cookie is set.

Pressing play loads the player from youtube-nocookie.com. From that moment Google receives your IP address, information about your browser and the address of the page you are on, and can store cookies or similar identifiers on your device. This may involve transfers to servers in the United States. The legal basis is your consent under Article 6(1)(a) GDPR, given by pressing play. You can withdraw it at any time by reloading the page: we deliberately do not remember the click, so every visit starts again with the still image.

What Google does with that data is outside our control. Their privacy policy is at policies.google.com/privacy. If you would rather not send anything to Google, simply do not press play.

Visitor statistics without cookies

To see how many people visit this website and what helps them, we count page views on our own server. We set no cookie for this, store nothing in your browser and use no outside service.

From your IP address and your browser identifier we form a daily ID (an HMAC value) with a secret random key. The key changes every day at midnight and is then deleted. We do not store your IP address or your full browser identifier. The daily ID can neither be traced back to you nor show whether you came back on another day.

For each page view we store: the page, the website you came from (only its domain), campaign details in the address (utm), the type of device, the browser and system family without version, the first language of your browser and the country. We look up the country on our own server in a table from DB-IP (IP range to country). Your IP address is only compared briefly, only the country code is stored. While a page is open, it reports about every 30 seconds how long it was visible, how far you scrolled and roughly how wide your window is (one of five classes).

We also count these actions, without any content: clicks on a link to the booking page, on the phone number, the email address or WhatsApp, opened questions, sections of a page you reached, clicks on links to other websites (only their domain), blog posts read to the end, steps reached in the booking form, a sent booking request (without your details) and a change of language. Programs such as search engines are only counted as a daily number per program.

All of this data is deleted automatically after 395 days. The legal basis is our legitimate interest in a website that works and can be found (Article 6(1)(f) GDPR). You can object to this at any time, a short email is enough.

Server logs

Our hosting provider records the usual technical access data (address requested, time, browser type, IP address) for the operation and security of the server. These logs are not merged with other data and are deleted after a short period.

When you contact us

If you write to us by email, or on WhatsApp once we have confirmed your booking, we store your message and your contact details for as long as we need them to answer you and to handle your booking. We do not pass them on to anyone else, except where we have to in order to provide the service you booked.

Your rights

You can ask us at any time what data we hold about you, and ask us to correct or delete it. Write to contact@wooden-village-skadar-lake.com.

Bookings through other platforms

If you book through Booking.com, that booking is subject to their privacy policy as well as ours.